Very good company and experience! Our driver came to our lodge the night before the flight to brief us. We then left our hotel in the early morning for the launch site. We were given coffee and biscuits. The balloon was loaded quickly and we had a nice 1 hr 20 min flight. We saw hippos, giraffe, gazelle and hyenas. The breakfast after the flight was very good. The staff sang some songs that are forever stuck in my head! The pilot and staff were all incredibly nice!