Safety & Equipment

The safety of our passengers and crew is our first priority. All of our decisions to fly or postpone a flight will be based primarily on weather conditions.

Flight & Ground Crew
All our staff are experienced and well trained in hot air balloon operations. 

Our pilots have over 6000 Flight hours between them and they are Commercially certified, in addition to having professional safety, first aid and fire training. All our staff are trained in first aid and safety assurance.

The ground crew team is made up of experienced balloon handlers who ensure that all safety checks are complied with, that the balloon is well maintained and in the best condition to fly.


We take passengers individual circumstances into consideration as part of the decision to fly or not. When you book your flight you will be asked to inform us of any disabilities and the approximate weight and age of passengers. We use weight for planning fuel consumption and take into consideration age and disabilities on whether we are able to fly.

Our balloons and other equipment are inspected in accordance with the TCAA requirements at either 100 hour intervals or annually.

We only fly state of the art, custom made balloons.

Thorough pre-flight inspections are conducted and the use of checklists designed, by us, for our balloons are used for every flight.


All our balloons and vehicles have been insured and we also have insurance against any unlikely event of injury. You can see a copy of our insurance certificate here
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