PASSENGER & CREW

Safety & Equipment

The safety of our passengers and crew is our highest priority. All of our decisions to proceed with or postpone a flight will primarily be based on weather conditions.
Flight & Ground Crew
All members of our dedicated staff are highly experienced and well trained in hot air balloon operations. Our team is expertly trained in first aid and safety assurance for complete peace of mind. In addition to excelling at professional safety and fire training, our commercially certified pilots have over 15,000 flight hours between them.


The crew team on the ground is made up of capable and proficient balloon handlers. They ensure that all safety checks are complied with as well as vigilantly handle the balloon’s maintenance to guarantee that it is always in the best condition to fly.


Passengers

We take our passengers’ individual circumstances into account as part of the decision to fly or not. When you book your flight, you will be asked to inform us of any disabilities as well as the age and approximate weight of passengers. We use weight for the evaluation of our fuel consumption for the flight and take into consideration age and disabilities when the decision to progress with the flight is made.



Equipment

We inspect our balloons and other equipment in accordance with TCAA requirements at either, 100 hour intervals or annually.

We only fly with state of the art, custom made balloons. Thorough pre-flight inspections are conducted and detailed checklists, specially designed by our team, for our balloons are used before every flight.



Insurance

All our balloons and vehicles are covered by an insurance package which also shields against any unlikely events resulting in injuries. You can see a copy of our insurance certificate here.
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OUR FLEET
Our hot air balloons are fitted with the most modern equipment available and the quietest burners above the most comfortable and safe baskets in the market.

Safari Balloon

These are our standard Hot Air Safari Balloons with a capacity of up to 16 passengers.

Love Balloon

As a gift from husband to wife or girlfriend to boyfriend or as a joint experience for a couple
Miracle Experience